Follow Up from Wells Fargo

Email sent to: lanemacwilliams@gmail.com. From: WFExecutiveOffice@wellsfargo.com. Date: April 19, 2023 at 7:47 AM

Re:We Received Your Concerns

Case number: 06202304181179080

Dear Lane MacWilliams:

Thank you for sharing your concerns with us.  We know this needs our attention, and we're looking into it for you.

What's next

We'll respond within 10 business days from the date you contacted us.  If we need more time to research and respond to you, we'll let you know.

We're here to help

We appreciate the time and effort you took to contact us.  If you have questions, please contact us at 515-461-4131.  We're ready to help you Monday through Friday from 7:30 a.m. to 4:00 p.m. Central Time.  We accept telecommunications relay service calls.

Sincerely,

Brittany J., Executive Office Case Specialist, Enterprise Complaints Management Office

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