Email sent to: patient_experience@elcaminohealth.org. From: lanemacwilliams@gmail.com. Date: June 15, 2023 at 5:36 PM
Re: Ensuring the Integrity of Graham MacWilliams' New Medical Records Request
Good afternoon, El Camino Hospital,
My son, Graham MacWilliams, was a patient in your care from June 10th through June 13th, 2023.
Before Graham was discharged on the 13th, my husband requested and obtained a copy of Graham's radiology studies on CD. For some reason, contrary to El Camino's policy, that CD was not password-protected, and now, the contents appear to have been erased.
I attach herewith three photos from Graham's liver ultrasound, conducted on Tuesday morning, June 13th, 2023.
The cysts evident on this scan do not match with the radiology report that Graham's liver was "unremarkable."
Perhaps the reporting radiologist was confused about the exam he should have been evaluating at the time. but, given that Graham entered and left the Hospital being jaundiced, and given that these cysts represent serious liver pathology, my family is deeply concerned.
I also attach herewith Graham's request for a password-protected copy of this exam, which my husband will retrieve from Medical Records.
I appreciate your ensuring that both the ultrasound exam from the 13th and the CT scan from the 10th represent precisely the same material -- albeit protected this time -- that was released to my husband on June 13th, 2023.
Thank you for your assistance in this important matter.
Lane MacWilliams
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