UPDATE: The worker from the Menlo Park company is named Omar Mermer Tofolla, and he is scheduled to arrive by 11:00 AM.
I will update this blog post with further information.
Lane MacWilliams
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OIG Hotline, I am awaiting the assignment of a worker from Menlo Park Septic Tank Cleaning (510-886-4455) to come to my property this morning. The original arrival time was scheduled between 10 AM and 11 AM Pacific time, but an employee has not yet been designated or dispatched for this job, according to Sabrina, to whom I spoke over the phone this morning on a recorded line.
The company originally told me that I would receive a text with the employee's name, but that has not yet transpired.
I did ask Sabrina to follow through on that arrangement, but when she read the phone number associated with my account, it appeared to be fabricated.
I reconfirmed my phone number with Sabrina, ending in 1467.
My husband is planning to be on the phone with me during the presence of this worker, in order to increase my security.
In addition, I will be updating this blog with the name of the worker as soon as he is assigned.
I asked Sabrina whether the worker will be a longtime employee of the company, and she assured me that he would.
I will update this post as soon as I have further information.
Most sincerely,
Lane MacWilliams
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